Privacy Policy

What Kind of Information We Collect

We collect personal information from you when you fill out a form to subscribe to our newsletter or submit property information. This information is collected for communication purposes and to provide a service. Information collected may include your name, phone number, email address, property address, mailing address, and information for the property you wish to sell such as the number of bedrooms, bathrooms, stories, square footage, lot size, home age, condition.

We may collect information about your computer, including your IP address, operating system and browser type using Google Analytics, this is to improve browsing for everyone and does not identify any individual. You can learn more about how data is collected with Analytics here.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously. We transfer information about you if CHI Home Buyer is acquired by or merged with another company. In this event, CHI Home Buyer will notify you before information about you is transferred and becomes subject to a different privacy policy.

How CHI Home Buyer Uses Your Information

Personal Information is an integral part of our business, and we never sell your information. We may employ other individuals or companies to perform duties solely on behalf of CHI Home Buyer. This may include agents retained to analyze data, provide marketing assistance, and maintain quality customer service. These agents have access to Personal Information needed to perform their functions and are not permitted to use it for any other purpose.

We release Personal Information (a) when we believe release is appropriate to comply with the law, respond to claims or comply with legal process served on CHI Home Buyer (e.g., a lawful subpoena, warrant or court order); (b) to enforce or apply our Conditions of Use and other agreements; (c) to protect the rights, property, or safety of CHI Home Buyer, our Site, our users or others, including preventing fraudulent, abusive, or unlawful use of our Site; or (d) if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.

Internal Analysis

We may use Personal Information for our own internal statistical, design, and operational purposes such as to estimate our audience size, and understand demographic, customer interest, and other trends among our guests.

Online Security and Data Protection

We implement appropriate technical and organizational measures to protect your Personal Information against loss, alteration, disclosure, access, or destruction by any unauthorized party.

Cookies, Web Beacons, and Automatic Information

Our Site may collect information such as the Internet Protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; or the full Uniform Resource Locator (URL) clickstream to, through, and from our Site. Further, our Site may make use of “cookies”.

Minors and Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older. Our Site is not designed nor intended to collect Personal Information from children under the age of 18. To respect the privacy of children and to comply with the Children’s Online Privacy Protection Act, children under the age of 18 should not provide any Personal Information on this Site.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent.

How to Opt Out

We recognize how important your online privacy is to you, so we offer the following options for controlling the targeted ads you receive and how we use your data:

You can opt out of receiving personalized ads served by us or on our behalf by clicking on the blue icon that typically appears in the corner of the ads we serve and following the instructions provided or by clicking here. Please note that this “opt out” function is browser-specific and relies on an “opt-out cookie”: thus, if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again.

In some cases, we may link multiple browsers or devices to you. If you opt out of on a browser or device and we have more linked to you, we will extend your opt-out decision to the other linked browsers and devices. Since we only link users across browsers on devices in some conditions, there could be cases where you are still being tracked in a different browser or device we have not linked, and where we are treating you as a different user.

AdRoll Group is also a member of the Network Advertising Initiative (NAI) and adheres to the NAI Codes of Conduct. You may use the NAI opt-out tool here, which will allow you to opt out of seeing personalized ads from us and from other NAI approved member companies.

We also comply with the Self-Regulatory Principles for Online Behavioral Advertising as managed by the Digital Advertising Alliance (DAA). You may opt out of receiving personalized ads from other companies that perform ad targeting services, including some that we may work with as Advertising Partners via the DAA website here.

We also comply with the Canadian Self-Regulatory Principles for Online Behavioral Advertising as managed by the Digital Advertising Alliance of Canada (DAAC). You may opt out of receiving personalized ads from other companies that perform ad targeting services, including some that we may work with as Advertising Partners via the DAAC website here.

We also adhere to the European Interactive Advertising Digital Alliance (EDAA) guidelines for online advertising and you may opt out via their Your Online Choices website.

Please note that when using the ad industry opt-out tools described above:
If you opt-out your browser may still send us data, for example, your IP address. However, we isolate this data and do not use it other than for accounting and, in some cases, for fraud prevention. If you have opted-out on that browser, we do not use this data to personalize ads or to track you.

If you use multiple browsers or devices we will additionally opt out those we have linked to you. Since we may not have all your browsers or devices connected back to your user, you may need to execute this opt-out on each browser or device.

Other ad companies’ opt-outs may function differently than our opt-out.

To opt out of receiving targeted ads that are based on your behavior across different mobile applications follow the below instructions, for iOS and Android devices:
iOS 7 or Higher:
Go to your Settings > Select Privacy > Select Advertising > Enable the “Limit Ad Tracking” setting

For Android devices with OS 2.2 or higher and Google Play Services version 4.0 or higher: Open your Google Settings app > Ads > Enable “Opt out of interest-based advertising”

Opting out will not prevent you from seeing ads, but those ads will likely be less relevant because they won’t be tailored to your interests. The ads might, for instance, be randomly generated or based on the web page you are visiting.

Changes to This Policy

We reserve the right to change this Privacy Policy at any time. If we decide to change this Privacy Policy, we will post a new statement on our Site and change the date at the top of this Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all Personal Information. We encourage you to review our Privacy Policy to make sure you understand how the information you provide will be used. Your continued use of the CHI Home Buyer website will be considered acceptance of our updated terms.

Contacting CHI Home Buyer

If there are any questions regarding this privacy policy you may contact us with the information on our contact page.

CHI Home Buyer
17W220 22nd St, Suite 250B
Oakbrook Terrace, IL 60181
(312) 386-5511